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Covid-19 – Frequently asked questions

At Luxury Family Hotels we are following the latest guidance from the UK Government.

Guests and staff will no longer be required to wear face coverings. You are, of course, welcome to continue to wear a face-covering should you choose to do so. Guests are no longer required to maintain social distancing.

Should you have any concerns regarding COVID-19 we encourage you to reach out to our central reservations team: reservations@luxuryfamilyhotels.co.uk.

What happens if I cancel my booking?

Please refer to the cancellation policy stated on your confirmation email, or at the point of booking.